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Need help?
Where do I find my tracking number?
Check your shipping confirmation email from Velori — it's sent as soon as your order ships, usually within 1–2 business days.
My tracking isn't updating
It can take up to 24 hours for the carrier to scan your package. If it's been more than 3 days with no movement, contact us.
I didn't receive a shipping email
Check your spam folder first. If it's not there, log in to your account above to view your order status directly.
Still need support?
Email us at velori.lifestl.comye and we'll get back to you within 24 hours.